To ensure that the quality standards of all our products bearing our brand are carried out in line with the requirements of the quality management system, from the procurement stage to delivery the final consumer.
To create a long-term and permanent relationship with all our customers who meet our brand and become users of our brand, with the quality service we provide in sales and after-sales.
To achieve maximum customer satisfaction by making our internal and external customers proud of the strength and quality of our brand.
To continuously increase the awareness and quality of our brand by supporting innovative and creative ideas.
To manage and continuously improve all our processes with the awareness of learning organization and the participation of our employees.
To consider receiving and providing training as our primary responsibility for social development.
To ensure that our high-standard targets are achieved in the most appropriate time, cost and quality, by using the latest technologies in all our processes and practices and by constantly improving our employees.
To aim for ensuring social benefits by acting in accordance with the requirements of Social Responsibility principle when realizing the outcomes of all of our stakeholders at the highest level in our investments and activities.
To apply effective and efficient methods to receive customer suggestions and complaints, to encourage personnel to resolve complaints, to use suggestions and complaints within the scope of continuous improvement in accordance with its purpose, to create written methods for handling and resolving the complaint and informing the customer, and to ensure that all employees use these methods to ensure compliance, thereby continuously improving our customer satisfaction system
To provide all the information and resources to achieve the objectives.