Arken Anasayfa

OUR POLICIES

Our company was established in 2012 with the partnership of Alaadtin Birkan Yüksel, Yahya Kemal Teryaki and Recep Asirok with 100% Turkish Capital to operate in the fields of production, sales and after-sales technical services of generator groups.

  • To ensure that the quality standards of all our products bearing our brand are carried out in line with the requirements of the quality management system, starting from the procurement stage to reaching the final consumer.
  • To create a long-term and permanent association with all our customers who meet our brand and are users of our brand, with the quality service we provide in sales and after sales.
  • To achieve maximum customer satisfaction by making our internal and external customers proud of the strength and quality of our brand.
  • Constantly increasing the awareness and quality of our brand by supporting innovative and creative ideas.
  • Managing and continuously improving all our processes with the awareness of learning organization and with the participation of our employees.
  • Seeing education and training as our primary responsibility for social development.
  • To ensure that our high-standard goals, which we set by using the latest technologies in all our processes and practices and by constantly improving our employees, are achieved in the most appropriate time, cost and quality.
  • Aiming to provide social benefit by acting in accordance with the requirements of the Social Responsibility principle while realizing the gains of all our stakeholders at the highest level in our investments and activities.
  • To implement effective and efficient methods to receive customer suggestions and complaints, to encourage staff to resolve complaints, to use incoming suggestions and complaints within the scope of continuous improvement in accordance with its purpose, to create written methods for handling and resolving the complaint and informing the customer, and to ensure that employees comply with these methods, thereby continuously improving our customer satisfaction system
  • Providing all information and resources to achieve goals.
  • We comply with all legal and other conditions and regulations regarding the Environment and OHS in all our activities, and we fulfill our compliance obligations.
  • We protect natural resources and use them efficiently, We reduce or recover wastes at the source as much as possible.
  • We protect our environment, plan and support activities to prevent pollution, eliminate hazards and reduce OHS risks.
  • We take care that all the materials we will use in our business areas are environmentally friendly.
  • We provide safe and healthy working conditions to prevent work-related injury and ill health.
  • We constantly raise awareness of our employees and related parties about the environment and OHS and ensure that they take responsibility.
  • We provide consultation and participation of employees and, where applicable, employee representatives.
  • We are committed to the continuous improvement of the integrated management system.

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